Video still of 28-year-old paralyzed veteran Staff Sergeant Chad Staples (© CBS7.com, http://aka.ms/StaplesBestWestern)

Rude clerk makes disabled vet crawl down three flights of stairs

8/10/2012

Staff Sgt. Chad Staples took a bullet protecting a wounded soldier during his second tour in Iraq. The Army Ranger, who was paralyzed by the shot, says he was humiliated earlier this week when a Texas Best Western employee mocked his disability. The elevator was out of service, so the wheelchair-bound Staples called the front desk to ask for help down from the third floor. Clerk Holly Oyerbides allegedly laughed at him, asking, "Are you serious?" Staples was forced to crawl down the stairs. Best Western apologized and refunded the cost of Staples' stay, but he says he wants Oyerbides fired. "No one should ever be in service who acts like that," he says. [Source]

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