There's insensitivity, and then there's this. A Washington, D.C., man whose father died while waiting for an ambulance to arrive was disgusted to receive a $781 bill for a service that arrived too late to help. Durand Ford Jr. called 911 in the early hours of New Year’s Day when his father, Durand Ford Sr., reported breathing trouble. The ambulance took 33 minutes to arrive; by then the 71-year-old man had died. The agency responsible for ambulance service in the District — the D.C. Fire and Emergency Medical Service Department — declined to comment. Can someone tell them a letter of apology would be more appropriate than a "past due" notice? [Source]
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