H&R Block's blockheaded error delays tax refunds for 660,000 customers

You know the people you pay to file your taxes correctly and in a timely manner so you can get that refund pronto? Next year, save your money. A major fail by H&R Block is leaving (possibly former) customers very angry. According to the IRS, some of the company's preparers improperly filed Form 8863, which is used to claim educational credits. The errors could affect 660,000 of the 6.6 million returns containing the form, potentially delaying refunds up to six weeks. The company admits errors were made on returns filed prior to Feb. 22. The reason? The IRS changed the way it processed certain "Yes or No" questions, and preparers forgot about or were unaware of the changes. [Source]

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