Cellist loses frequent flyer miles accrued by his cello
11/14/2012Lynn Harrell is a classical cellist. Over the years, when Harrell flies he has always bought two seats — one for him, and one for his instrument. Delta, though, was none too pleased to learn Harrell had been accruing his cello's frequent flyer miles 11 years after they first told him he was not allowed to do so. Delta terminated his membership in their frequent flyer program, canceled all his miles and permanently banned him from the program. Harrell said he was taking his business to airlines that would allow him (and his cello) to rack up miles. [Source]
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Should he have been allowed to keep his miles?
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