PayPal admits its fraud filters suck, promises to suck less1/22/2013
PayPal customers, breathe a sigh of relief. Soon, you will no longer have to undergo an agonizing process to thaw your frozen funds from their overly suspicious coffers. The payments processing company announced recently that it would make "aggressive changes" in the coming months to overhaul its fraud filters and verification process, a system that is currently about as easy to navigate as a zigzagging maze. Customers for years have railed against the difficulty in getting their funds unfrozen, an unfriendly process that required so much documentation and hoop-jumping that numerous blogs and websites were dedicated to the theme of "PayPal sucks." [Source]
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